Via Italia

Serving homemade dishes with a warm family welcome for over 46 years.

The client needed a refreshed restaurant brand, a more consistent online presence and a practical marketing approach suited to her budget and day-to-day needs. Through local competitor and audience research, I identified opportunities to improve how customers discovered the restaurant, accessed its menu and made bookings.

 

I delivered a complete brand refresh, including logo design, updated brand assets and guidelines, professional photography and a full Wix website redesign. I redesigned the entire menu in Canva and prepared the artwork for the print provider, creating a consistent identity across the website, social media, printed materials and customer touch-points. I also supplied 150 images and pieces of video footage for use across the restaurant’s social media channels.

 

To support ongoing promotion, I developed a tailored marketing and events strategy and proposed a six-month content calendar aligned with the client’s budget. I assessed opportunities to improve visibility through Google Search, encourage Google reviews and develop the restaurant’s presence on additional social media platforms. I identified Facebook and traditional telephone calls as the strongest booking routes for the client’s audience and recommended QR codes to make the menu easier for customers to access.

 

I also identified an opportunity to increase footfall by shifting the restaurant’s focus away from lunchtime service towards evening dining. I advised removing lunchtime opening hours and promoting evening meals more actively. This change proved successful and prompted strong engagement and responses from existing customers.

Lucy was fantastic to work with! She did a brilliant job designing my website and menu, and I’m so pleased with the results. She was friendly, creative and incredibly helpful throughout. It was a pleasure working with her, and I wouldn’t hesitate to recommend her! – Housnaa Raib

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Based In The East Midlands

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